PRIVACY POLICY

Effective Date: November 2, 2026
Last Updated: November 2, 2026

Welcome to zovamiro!

At zovamiro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, make a purchase, or interact with our services.

This website, https://zovamiro.com, is operated by Shenzhen Aofengjie Trading Co., Ltd.

Please read this Privacy Policy carefully to understand how we handle your personal information and the rights available to you under applicable data protection laws.

1. DATA CONTROLLER & COMPANY INFORMATION

For the purposes of applicable data protection laws, the entity responsible for determining the purposes and means of processing personal information collected through this website is:

Data Controller: Shenzhen Aofengjie Trading Co., Ltd.

Brand Name: zovamiro

Registered Business Address: Room 101, No. 2, Lane 7, Yuling Shanzhuang, Nanling Village Community, Nanwan Subdistrict, Longgang District, Shenzhen, Guangdong Province, China.

Website: https://zovamiro.com

Privacy & Customer Support Email: info@zovamiro.com

Shenzhen Aofengjie Trading Co., Ltd. is responsible for handling personal information in accordance with applicable privacy and data protection requirements.

If you have questions about your personal information or wish to exercise your privacy rights, please contact us using the information above.

2. PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information when you interact with our website.

2.1 Personal Identification Information

Full name
Email address
Telephone number
Billing address
Shipping address
Country or region

2.2 Order & Transaction Information

Products purchased
Order numbers
Purchase history
Payment status
Shipping and delivery information
Refund and return records
Transaction details

Payments are processed through third-party payment service providers. We do not intentionally store complete credit card numbers or card security codes on our store systems.

2.3 Technical & Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type and operating system
Pages visited and browsing activity
Referral sources
Date and time of access
Cookie identifiers
Website interaction information

2.4 Customer Communication Information

When you contact our customer service team, we may collect:

Email correspondence
Customer support inquiries
Product reviews and feedback
Order-related communications
Other information voluntarily provided by you

We collect only information reasonably necessary for legitimate business purposes and the operation of our services.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

3.1 Order Processing & Fulfillment

Processing purchases and payments
Confirming customer orders
Arranging shipping and delivery
Providing order tracking information
Processing returns, refunds, and exchanges

3.2 Customer Service

Responding to inquiries
Resolving order-related issues
Handling complaints and requests
Providing after-sales assistance

3.3 Website Operations & Improvements

Maintaining website functionality
Improving navigation and usability
Analyzing website performance
Diagnosing technical problems
Improving our products and services

3.4 Marketing & Advertising

Where permitted by law and subject to applicable consent requirements, we may use information to:

Send promotional emails and special offers
Display relevant advertisements
Measure advertising effectiveness
Understand customer preferences
Improve marketing campaigns

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in the message or by contacting us.

3.5 Security & Legal Compliance

Preventing fraudulent transactions
Protecting customer accounts
Detecting suspicious activity
Complying with legal obligations
Responding to lawful requests from authorities
Enforcing our Terms of Service

4. LEGAL BASES FOR PROCESSING PERSONAL INFORMATION

Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following:

Performance of a Contract

Processing personal information necessary to fulfill orders, provide products, arrange deliveries, and offer customer support.

Legitimate Interests

Operating, securing, and improving our website and services, preventing fraud, and managing business activities, where such interests are not overridden by applicable individual rights.

Legal Obligations

Processing information necessary to comply with tax, accounting, consumer protection, or other applicable legal requirements.

Consent

Where required, we request consent before sending certain marketing communications or using non-essential cookies and tracking technologies.

You may withdraw your consent at any time through available privacy controls or by contacting us. Withdrawal does not affect processing that was lawful before consent was withdrawn.

5. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business.

Such recipients may include:

5.1 E-Commerce Platform Providers

Our online store is powered by SHOPLINE.

SHOPLINE may process certain customer, transaction, and technical information to support website hosting, checkout, order management, and other e-commerce functions.

5.2 Payment Service Providers

We share relevant transaction and billing information with payment processors to securely complete payments, process refunds, and prevent fraud.

Payment providers may include the payment services enabled and displayed at checkout.

5.3 Shipping & Logistics Providers

We may share customer names, shipping addresses, telephone numbers, and order details with shipping carriers, fulfillment partners, and logistics providers to complete deliveries.

5.4 Website Analytics Providers

Where enabled and permitted, analytics services may collect information about website usage, traffic sources, and customer interactions to help us evaluate and improve website performance.

5.5 Advertising & Marketing Partners

Where enabled and permitted, we may work with advertising partners such as Meta, Google, or other advertising networks to measure campaign performance and deliver relevant advertisements.

These partners may process online identifiers, device information, and website interaction data according to their respective privacy practices.

5.6 Professional & Legal Service Providers

We may disclose relevant information to accountants, legal advisers, fraud prevention providers, and regulatory authorities when necessary and legally justified.

We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

We do not sell customer contact lists for monetary payment.

Certain advertising-related disclosures may nevertheless qualify as a "sale," "sharing," or targeted advertising under applicable privacy laws, even without monetary payment. Where required, we provide appropriate privacy choices.

6. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to provide essential functions, improve website performance, and support analytics and advertising.

6.1 Essential Cookies

These cookies support necessary website functions, including:

Shopping cart functionality
Secure checkout
Session management
Website security
Fraud prevention

Essential cookies may operate without consent where permitted by applicable law.

6.2 Analytics Cookies

Where enabled, analytics cookies help us understand website traffic, visitor interactions, and overall website performance.

6.3 Marketing & Advertising Cookies

Where enabled, these cookies may help measure advertising effectiveness, track advertising conversions, and deliver relevant advertisements.

6.4 Functional Cookies

These cookies may remember customer preferences, language selections, or other settings to improve website usability.

6.5 Cookie Consent & Preferences

Where required by applicable law, we will request your consent before placing or accessing non-essential cookies.

When a cookie consent management tool is available, you may be offered the following options:

Accept All
Reject Non-Essential
Manage Preferences

You may also manage or delete cookies through your browser settings.

Disabling certain cookies may affect some website features.

For more information, please refer to our Cookie Policy, where available.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable legal obligations.

Retention periods may depend on:

The nature and purpose of the information
Order fulfillment and customer support requirements
Applicable tax and accounting regulations
Fraud prevention and security needs
Legal claims or regulatory obligations

When personal information is no longer required, we will delete, anonymize, or securely restrict its use, as appropriate and technically feasible.

8. INTERNATIONAL DATA TRANSFERS

zovamiro serves customers worldwide.

Your personal information may be processed or stored in countries outside your country of residence, including locations where our e-commerce platform, payment processors, logistics providers, or other service providers operate.

Data protection laws in these jurisdictions may differ from those in your home country.

Where required by applicable law, we will use appropriate safeguards for international transfers, which may include contractual protections or other legally recognized transfer mechanisms.

9. DATA SECURITY

We implement reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

These measures may include:

Secure communication technologies
Access controls
Security monitoring
Restricted access to personal information
Secure third-party payment processing
Appropriate service provider security arrangements

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We encourage customers to protect their account credentials and contact us if they suspect unauthorized activity.

10. YOUR PRIVACY RIGHTS

Depending on your country, state, or region of residence, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

Request information about the personal data we hold about you.

Right to Correction

Request correction of inaccurate or incomplete personal information.

Right to Deletion

Request deletion of personal information, subject to applicable legal exceptions.

Right to Data Portability

Request a copy of certain personal information in a commonly used and machine-readable format, where required by law.

Right to Withdraw Consent

Withdraw previously granted consent for certain data processing activities.

Right to Object or Opt Out

Object to certain processing or opt out of targeted advertising, qualifying data sales or sharing, where applicable.

Right to Restrict Processing

Request restrictions on certain processing activities where this right is provided by applicable law.

To exercise your rights, please contact:

info@zovamiro.com

We may request reasonable information to verify your identity before processing certain requests.

We will respond within the timeframes required by applicable law.

11. PRIVACY RIGHTS FOR UNITED STATES RESIDENTS

Depending on your state of residence and the applicability of relevant state privacy laws, you may have additional privacy rights.

These may include the right to:

Know what personal information is collected and processed
Access certain personal information
Request correction of inaccurate information
Request deletion of eligible personal information
Obtain copies of certain personal information
Opt out of qualifying sales or sharing of personal information
Opt out of certain targeted advertising activities
Be free from unlawful discrimination for exercising privacy rights

We will honor applicable privacy rights and requests to the extent required by law.

If our use of advertising technologies constitutes a sale or sharing of personal information under applicable law, we will provide legally required opt-out mechanisms.

Customers may submit privacy requests by emailing:

info@zovamiro.com

12. PRIVACY RIGHTS FOR EEA & UK RESIDENTS

Where the European Union General Data Protection Regulation (GDPR), United Kingdom GDPR, or related privacy laws apply, eligible individuals may have rights to:

Access personal data
Correct inaccurate information
Request erasure
Restrict processing
Object to certain processing activities
Receive portable copies of eligible data
Withdraw consent
Lodge a complaint with a competent supervisory authority

We will process applicable requests in accordance with the relevant legal requirements.

Nothing in this Privacy Policy limits mandatory privacy rights provided by applicable law.

13. CHILDREN'S PRIVACY

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental authorization.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise handle that information.

Parents or legal guardians may contact us at info@zovamiro.com regarding privacy concerns involving children.

14. THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to third-party websites, payment providers, or external services.

These third parties operate under their own privacy policies and data protection practices.

We are not responsible for the privacy practices of independent third-party websites outside our control.

We encourage customers to review the privacy policies of third-party services before providing personal information.

15. EMAIL MARKETING & COMMUNICATIONS

If you subscribe to marketing communications, we may send you promotional emails, product updates, special offers, and other marketing messages where permitted by applicable law.

You may opt out of promotional emails by:

Clicking the unsubscribe link in a marketing email
Contacting our support team at info@zovamiro.com

Even if you opt out of marketing communications, we may still send essential transactional messages regarding orders, payments, shipping, returns, or account security.

16. AUTOMATED PROCESSING & ADVERTISING

Where enabled, our website and third-party service providers may use automated technologies to analyze website interactions, detect potentially fraudulent transactions, or measure advertising performance.

Such processing may involve cookies, device identifiers, and transaction-related information.

We do not intend to use solely automated decision-making that produces legal or similarly significant effects on individuals without providing the protections required by applicable law.

Where legally required, users may exercise applicable rights regarding automated decision-making.

17. DO NOT TRACK & PRIVACY PREFERENCES

Some browsers provide Do Not Track (DNT) signals or other privacy preference mechanisms.

The treatment of these signals may vary depending on applicable law and the technologies used by our website.

Where legally required, we will honor recognized opt-out preference signals, including applicable Global Privacy Control signals.

You may also manage cookies through your browser settings or available website privacy controls.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business operations, service providers, legal requirements, or data protection practices.

When changes are made, we will update the "Last Updated" date at the top of this page.

Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage customers to review this Privacy Policy periodically.

19. CONTACT US

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal information, please contact us.

Brand Name: zovamiro

Data Controller / Registered Company: Shenzhen Aofengjie Trading Co., Ltd.

Registered Business Address: Room 101, No. 2, Lane 7, Yuling Shanzhuang, Nanling Village Community, Nanwan Subdistrict, Longgang District, Shenzhen, Guangdong Province, China.

Privacy Contact Email: info@zovamiro.com

Website: https://zovamiro.com

We will review privacy-related inquiries and respond in accordance with applicable legal requirements.

COMPANY INFORMATION & CUSTOMER SUPPORT

Registered Company Name: Shenzhen Aofengjie Trading Co., Ltd.

Brand Name: zovamiro

Registered Address: Room 101, No. 2, Lane 7, Yuling Shanzhuang, Nanling Village Community, Nanwan Subdistrict, Longgang District, Shenzhen, Guangdong Province, China.

Customer Service & After-Sales Support: info@zovamiro.com

Privacy Inquiries: info@zovamiro.com

Website: https://zovamiro.com