SHIPPING POLICY

Last Updated: November 2, 2026

Welcome to zovamiro! We are committed to providing a reliable, transparent, and convenient shopping experience for our customers worldwide.

This Shipping Policy explains our shipping destinations, shipping costs, order processing times, estimated delivery times, tracking information, and other important shipping details.

By placing an order through our website, you acknowledge and agree to the terms outlined below.

1. SHIPPING DESTINATIONS

At zovamiro, we offer worldwide shipping to customers across the United States and internationally.

We strive to deliver our products to customers around the world. However, shipping availability may be subject to local regulations, carrier restrictions, customs requirements, or other logistical limitations.

If we are unable to ship to your location, we will notify you and arrange an appropriate resolution, including a refund when applicable.

2. SHIPPING COSTS

We offer the following shipping options:

Standard Shipping:

Orders of US$39.00 or more: FREE Standard Shipping
Orders below US$39.00: Shipping fees will be calculated and displayed at checkout.

Express Shipping:

Express Shipping is available for eligible orders and destinations.
Express Shipping fees will be calculated and displayed at checkout.
Free shipping promotions apply to Standard Shipping unless otherwise stated.

All applicable shipping charges will be clearly displayed before you complete your purchase.

3. ORDER PROCESSING TIME

Orders are typically processed within 1–2 business days after payment confirmation.

Please note:

Orders are processed Monday through Friday, excluding public holidays.
Orders placed on weekends or public holidays will generally be processed on the next business day.
Processing times may be extended during holidays, promotional events, or periods of high order volume.
Customers will be notified if a significant processing delay occurs.

Order processing time is separate from shipping transit time.

4. ESTIMATED SHIPPING & DELIVERY TIMES

We offer two shipping methods:

Standard Shipping:

Estimated delivery time: 10–15 business days

Express Shipping:

Estimated delivery time: 5–8 business days

These estimated delivery times begin after the order has been processed and dispatched.

Estimated Total Delivery Time (Including Processing):

Standard Shipping: Approximately 11–17 business days
Express Shipping: Approximately 6–10 business days

Delivery times are estimates rather than guarantees and may vary depending on your location, customs clearance, weather conditions, carrier operations, and other circumstances beyond our control.

Business days generally exclude weekends and public holidays.

5. ORDER CONFIRMATION & TRACKING

Once you successfully place an order, you will receive an order confirmation email at the email address provided during checkout.

After your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow time for tracking information to become active after shipment.

You can use the tracking information provided to monitor the progress of your delivery.

If you have any questions regarding your shipment, please contact us at:

info@zovamiro.com

6. INTERNATIONAL SHIPPING & CUSTOMS

zovamiro ships internationally to eligible destinations.

International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout:

Import duties and customs taxes are not included in the product price or shipping fees.
Customers are responsible for applicable import duties, taxes, and customs clearance charges imposed by their local authorities.
Customs processing may cause additional delivery delays.
We cannot guarantee specific customs clearance times.

We recommend checking your country's import regulations before placing an international order.

7. SHIPPING DELAYS

While we make every effort to deliver orders within the estimated timeframes, delays may occasionally occur due to:

Severe weather conditions or natural disasters
Customs inspections or clearance delays
Carrier disruptions or transportation issues
Public holidays or peak shopping seasons
Incorrect or incomplete shipping information
Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact our customer support team.

We will assist you in checking the shipment status and working toward an appropriate resolution.

8. INCORRECT OR INCOMPLETE SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully verify your:

Full name
Street address
Apartment or unit number (if applicable)
City, state, and postal code
Country
Contact information

If you discover an error in your shipping address, please contact us as soon as possible at info@zovamiro.com.

We will make reasonable efforts to update your information before the order is shipped.

However, once an order has been dispatched, address modifications may not be possible.

Any additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility, where permitted by applicable law.

9. LOST, DAMAGED, OR MISSING PACKAGES

If your package is lost, arrives damaged, or contains missing items, please contact our customer support team at:

info@zovamiro.com

When contacting us, please provide:

Your order number
Your full name
A description of the issue
Relevant photographs, if the package or product arrived damaged

We will investigate the issue and work with the shipping carrier when necessary.

Depending on the circumstances, we may offer a replacement, refund, or other appropriate resolution in accordance with our Return & Exchange Policy and applicable consumer protection laws.

10. FAILED DELIVERY & RETURNED PACKAGES

If a shipment cannot be delivered due to an incorrect address, repeated unsuccessful delivery attempts, or failure to collect a package, it may be returned to the sender.

If this occurs, please contact our customer support team for assistance.

Additional shipping charges may apply if reshipment is requested and the failed delivery was caused by incorrect information or other circumstances within the customer's control.

Any applicable refund or reshipment arrangement will be handled in accordance with our Return & Exchange Policy and applicable laws.

11. ORDER CANCELLATIONS & CHANGES

If you wish to cancel or modify your order, please contact us as soon as possible at:

info@zovamiro.com

We will make reasonable efforts to accommodate cancellation or modification requests before the order has been processed or shipped.

Once an order has been dispatched, cancellation may no longer be possible.

If your order has already shipped, please refer to our Return & Exchange Policy for information about eligible returns and refunds.

12. CONTACT INFORMATION

If you have any questions about shipping, delivery times, tracking information, or your order, please contact us.

Our customer support team will be happy to assist you.

Website Brand: zovamiro

Registered Company Name: Shenzhen Aofengjie Trading Co., Ltd.

Customer Support Email: info@zovamiro.com

Website: https://zovamiro.com

COMPANY INFORMATION & CUSTOMER SUPPORT

Registered Company: Shenzhen Aofengjie Trading Co., Ltd.

Brand Name: zovamiro

Customer Service & After-Sales Support: info@zovamiro.com